Seller FAQ

Click the "Sell" button in the header or visit the Sell page. You'll be guided through a step-by-step wizard to create your listing, including photos, description, and auction settings. Once submitted, our team will review your listing before it goes live.

We specialize in vehicles (cars, motorcycles, trucks, trailers) and automotive memorabilia (signs, parts, literature, collectibles). All items must be accurately described and you must have clear title/ownership to sell.

Yes, all sellers must verify their identity before their first listing can go live. This helps protect both buyers and sellers by ensuring accountability in transactions.

Currently, we accept listings from sellers located in the United States and Canada. The item being sold must be located in either country as well. International expansion is planned for the future.

The best listings include: high-quality photos from multiple angles (at least 30-50 images), detailed descriptions of condition and history, disclosure of any known issues or flaws, maintenance records and documentation, and honest answers to buyer questions in the comments.

We recommend a minimum of 30 photos for vehicles, covering exterior (all angles), interior, engine bay, undercarriage, trunk, VIN plate, and any notable features or flaws. More photos are always better. For memorabilia, include shots showing condition, any markings, and scale reference.

Include: year, make, model, mileage/hours; condition summary and history; modifications or restoration work; known mechanical or cosmetic issues; reason for selling; what's included in the sale (spare parts, manuals, etc.); and any recent maintenance or repairs.

This is your choice. No-reserve auctions typically attract more bidders and often achieve higher final prices due to increased competition. Reserve auctions provide protection but may see less activity. Consider your minimum acceptable price and risk tolerance.

Starting prices typically range from $1 to $5,000 depending on the item. Lower starting prices generate more early bidding activity. The starting price, combined with your reserve (if any), determines your risk exposure.

Most listings are reviewed within 1-3 business days. Complex listings or those requiring additional information may take longer. We'll contact you if we need anything additional.

We verify: photo quality and completeness; description accuracy and detail; disclosure of known issues; proper categorization; compliance with our terms; and overall listing quality. We may request additional photos or information.

Yes, listings may be rejected for: insufficient photos or description; undisclosed significant issues; prohibited items; suspected fraud; or quality standards not met. You'll receive feedback on why it was rejected and can resubmit after addressing the issues.

You can request changes during the review process by contacting us. Once an auction is live, only minor corrections can be made. Material changes (price, reserve, end time) cannot be modified after going live.

We charge a listing fee when your auction goes live, and a success fee if your item sells. Listing fees vary based on item type and auction duration. Contact us for current fee schedules. Fees are non-refundable once the auction goes live.

The listing fee is charged when your auction is approved and scheduled to go live. You'll receive an invoice and can pay by credit card or bank transfer. Your auction won't go live until the fee is paid.

Payment is arranged directly between you and the winning bidder. Common methods include bank wire transfer, cashier's check, or escrow services. We recommend confirming payment before releasing the item. We do not process payments between buyers and sellers.

Contact us immediately if a winning bidder fails to complete the transaction. We take non-payment seriously and may suspend the buyer's account. You may be eligible to offer the item to the next highest bidder or relist at reduced fees.

Be prompt, honest, and helpful. Answer questions thoroughly and provide additional photos if requested. Your responses in the comments section help build buyer confidence and can significantly impact bidding activity. Seller responses are highlighted for visibility.

Once an auction goes live, it cannot be ended early except in extraordinary circumstances (item damaged, discovered title issues, etc.). Contact us immediately if something comes up that prevents the sale from proceeding.

If your auction receives no bids, it will close without a sale. You can choose to relist the item, potentially at a lower starting price or without reserve. We may offer reduced listing fees for relists.

Absolutely not. Shill bidding (bidding on your own items or having others bid to artificially inflate prices) is strictly prohibited and will result in immediate account termination and potential legal action.

If your item sells, you'll receive the winning bidder's contact information via email. Reach out promptly to arrange payment and pickup/shipping. Most transactions are completed within 7-14 days of auction close.

This is arranged directly with the buyer. For vehicles, many buyers use professional auto transport services. For smaller items, standard shipping carriers work well. Include the item's location and pickup availability in your listing to help buyers plan.

Only release the title and item after you have confirmed receipt of full payment. For bank wires, allow time for funds to clear. For cashier's checks, consider verifying with the issuing bank. Never release items based solely on promises of future payment.

Contact us if issues arise. Common disputes involve condition disagreements or payment issues. We can help mediate but encourage direct communication first. Document everything and maintain records of your communications.